Human Resources

Three best practices for keeping employees

2020-03-15T05:40:52-07:00March 15th, 2020|

I’m always hearing my clients, as well as others in various businesses, complaining about the lack of qualified applicants to hire. They blame everything and everyone; low unemployment, poor quality schooling and of course, the ever-popular, “entitled and lazy millennials”.  Fact is, while finding great people is a challenge, the real challenge and the one

Hiring Top Talent – 6 Mistakes and 6 Best Practices

2020-02-16T20:45:06-08:00February 16th, 2020|

So life is good, your business is growing, your customers seem happy and money is starting to roll in. You’re moving at a million miles per hour and, of course, you know you need the right people or you won’t be able to continue. So how do you keep up with your growing company’s talent

Dealing with Difficult People

2019-09-03T17:38:55-07:00September 3rd, 2019|

Everyone has met that person – or people – who fills you with so much frustration want to pull your hair out – and, unfortunately, sometimes you even have to work with them. I've encountered more than my fair share of difficult people – those who don't get their work done as promised, have crappy

Creating an Environment of Trust

2019-05-13T09:56:48-07:00May 13th, 2019|

Successful businesses are built on relationships, and at the foundation of all relationships is trust.   Without trust for each other and their leaders (you), your team will never truly engage, and your company will never have the kind of culture that drives success. Engaged workers bring creativity and passion to the workplace – two

Resume Writing with “Expert-Approved” Tips

2019-04-11T09:34:36-07:00April 8th, 2019|

Let’s be honest: Writing a resume is a drag. And I'm going to let you in on a little secret: reading one is no picnic either. But since just about all employers require it, resumes are kind of a necessary evil. But that doesn't mean they're not useful. Learning how to write a killer resume

5 Reasons Your Staff is Leaving You

2018-12-12T13:35:24-08:00December 12th, 2018|

Business, like life ... isn’t always fair. That’s why there are industries that, historically, experience high turnover rates. And restaurants top the charts. In 2017, this industry saw a turnover rate of about 70 percent, with retail around 60 percent, transportation around 40 percent and technology and professional services about 30 percent. Regardless of the

The High Cost of Low Morale (And What to do About it)

2018-04-19T09:04:24-07:00April 18th, 2018|

Morale is a state of mind. It involves feelings and emotions. Since morale is created within each employee, it is often considered an elusive quality. Morale is the attitude toward or perception of the job, work environment, team members, managers and the organization as a whole. Positive employee morale is usually exhibited by confidence, discipline and

YES! Job Descriptions are Important!

2018-04-03T08:47:37-07:00April 11th, 2018|

Let’s face it. It’s hard to get the right person for the job. It’s even harder when you don’t know exactly what that job is. Job descriptions are tough. In my travels I’ve found most job descriptions to be inadequate at best and many close to worthless. It’s no wonder, then, that we see marginal

We’re Screwed! Or Are We?

2018-01-12T09:19:30-08:00December 5th, 2017|

2018 is here, and that means another minimum wage increase is hitting the California restaurant Industry. We all knew the increase was coming, but that doesn’t make it any easier to deal with. With the current minimum at $11 an hour, profit margins, which are already razor thin, are now poised to take an even

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